Loyal Medicos Online
Kerala's Trusted Pharmacy Since 2015
FAQ //

Whether the pharmacy is licensed?

Ans : Yes. Our Drug License No. KL-EKM-124054 KL-EKM-124055

What are your hours of operation?

Ans : Customers can place order at any time. Our customer service will assist you from 9.00 am to 9.00 pm

Does Loyal Medicos provide home delivery?

Yes, Loyal Medicos provides home delivery across Kerala.

What is your contact Nos.?

+91 8848951243
+91 8848955674

What information required for my order to process faster?

In order to process your order quickly, we need the following details from you:

1. Your billing/shipping information.
2. Your prescription (Required for the order of Prescription medicines).
3. Mode of Your payment.

Returns/Refunds Policy

At Loyal Medicos we ensure your orders are delivered to your satisfaction.

We are ready to accept return for orders if:

  • You have received items that does not match your order.
  • The items that delivered in damaged condition.
  • The item supplied is due to expire in three months.

We do not accept returns in following situations

  • Partially used, opened.
  • Items expired post purchase (More than three months after purchase)
  • Items required special storage conditions.
  • If your order is not eligible for return

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